FREE HK DELIVERY | FREE WORLDWIDE DELIVERY OVER $1000

FAQ

FAQ

What payment methods do you accept?

We process payments through Paypal or directly through Stripe. We accept Visa, Mastercard, American Express, Discover or Paypal. We also accept Apple Pay.

Do you ship to my country?

Yes, we ship WORLDWIDE! Please see shipping page for shipping rates and a list of countries we ship to.

What currency are your prices in?

Our prices are displayed and processed in Hong Kong Dollars. You can view the website in your own currency (approximate prices) by selecting it from the drop down menu on the top right corner of each page.

Do you offer rushed delivery?

For all international orders, you may choose International Express Speedpost shipping at HK$290Please allow 3 - 7 days for delivery.

Your parcel will be securely wrapped and posted via Hong Kong Speedpost. 

Should you require an even more urgent shipping method, we can use FEDEX which arrives in 24-72 hours depending on the time of your shipment. Please email us if you require such service.

Can I get custom tattoos?

Yes you can chat to us if you are interested in a corporate project with Luxe Tats.

Email contact@kookiib.com with your event details, quantity and design requirements.

Where do I enter my discount code?

Enter your discount code on the right hand side of the page after you click Checkout. Apply your code and if it is valid, your discount should appear.

How much is shipping?

HONG KONG - Standard shipping is FREE on all orders within Hong Kong. Orders typically arrive in 2-5 business days (not including public holidays).

Registered post with a tracking number is provided for orders over HK$500. Orders typically arrive in 2-3 business days (not including public holidays).

**Please Note** Someone must sign for to receive this parcel. Please provide your name as shown on your HKID when filling out your shipping details to avoid problems should you be required to collect your parcel from your local post office.

INTERNATIONAL - Shipping is FREE on all international orders over HK$1000. Shipments are sent via registered post and are provided with an international tracking number upon order dispatch.

For all international orders under HK$1000, standard international tracked shipping is HK$80. Please allow 5 - 14 days for delivery.

For all international orders, you may choose International express Speedpost shipping at HK$290Please allow 3 - 7 days for delivery.

Your parcel will be securely wrapped and posted via Hong Kong Speedpost. 

If there are no delays from customs and tax, your parcel should arrive between 3 - 14 days depending on your selected shipping method. Please allow up to 21 days for your parcel arrives before getting in touch with us as it could be delayed by customs or other conditions out of our control. 

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HOW TO APPLY MY LUXE TATS?

For best results, use scissors to trim away the excess paper around the tattoo image.

Peel away the clear layer of plastic on top of the tattoo and throw away.

Position the tattoo on desired area making sure the tattoo is facing down on your skin. Hold securely in place for 1 minute.

Using a damp cloth or tissue, place over the tattoo and press firmly against skin. Hold securely for 1 minute.

When the tattoo has adhered, you can gently slide off the white tattoo paper to reveal your new Luxe Tat.

Allow 5 minutes to dry. 

HOW LONG WILL IT LAST?

If you take care of your tattoo, it can last up to 7 days.

Take precautions to ensure its longevity:

1. Let it to fully dry before touching it or covering it with clothing.

2. Use a hairdryer to dry it after showering. Do not touch or cover until completely dry.

3. Do not apply to jointed areas to prevent cracking.

4. Do not apply to areas prone to sweating or contact with items such as watches and shoes.

5. Make sure your skin is clean, dry and free from oils before applying.

6. To ensure your tattoo lasts longer, we encourage that you exfoliate your skin beforehand.

7. Do not rub your tattoo with a scrub or use lotions over it. Oil based cleansers will remove your tattoo.

HOW TO REMOVE YOUR TATTOO:

Use baby oil to dissolve your tattoo as you would with make-up.

CAUTION:

Do not use a temporary tattoo if you are pregnant, nursing, have sensitive or broken skin, or allergic to medical grade glue. 

STORAGE:

Keep in a cool dry place. Excessive heat or humidity may cause damage to your tattoo.